Who is responsible
SnowPath is provided by LW Holding BV. For privacy questions, contact
hello@navatio.nlThe product website
We do not use advertising cookies or analytics on this website. Your language preference and recently selected countries are saved locally in your browser. Images, the country map and fonts load from our own website. The ski area overview retrieves data from the SnowPath API. Our hosting processes technical request data, such as your IP address, to deliver and protect the website.
The web app
The web app stores downloaded map packages, settings and local ski days in your browser storage. Session credentials are kept in session storage. You can delete local area packages and ski days in the app. Clearing your browser’s site data also removes local data that has not been uploaded.
The mobile app
The mobile app stores map packages and recordings on your device. Sign-in tokens are kept in the operating system’s secure storage. You can use the app without an account for local maps and route planning. Recording starts only when you choose to start it. With the required permission, recording can continue while your screen is off. You stop it in the app. The operating system may interrupt background recording. When you export or share a GPX file, you choose its destination.
Using an account
When you create an account, the SnowPath server processes your email address, hashed password and profile details you provide. Account and recovery emails are sent through Mailgun. A ski day is sent to the server only when you choose to upload it.
For groups, we store the group name, ownership, membership and a secure reference to the invitation code. Groups expire after seven days. You decide whether to share your recent position with group members; other users cannot see it.
Saving, sharing and rating routes
A saved route is initially stored only on your device. When you create a share link, we store the planned pistes and lifts, your chosen name, the map version and your account as owner. Your GPS recording and live location are not included. Anyone with the link can view the suggested route; it appears in Discover only if you explicitly choose that option. A public route does not display its creator’s email address or profile.
If you are signed in when you start GPS guidance for a shared route, we record that your account started that route. Each account counts once; this does not prove that the route was completed. After using a route, you can submit or update a rating. Only the totals and average are public, not individual users. Through Routes, you can revoke your own share link and delete the route. We cannot retrieve copies or GPX files already downloaded by recipients. Deleting an account removes its shared routes and links to route starts and ratings; anonymous totals for other people’s routes may be retained.
Location and maps
The app asks for permission before using your location. You start a recording yourself. Sharing your location with a group is optional. External map services provide the online background map, including OpenFreeMap for vector maps and map fonts, Mapterhorn for terrain relief and OpenTopoMap for map tiles where used. When loading, these services receive technical request data and information about the map tiles you view.
Google restaurant information
When you open Google details for a food location, SnowPath loads the official Google Places UI Kit. Google receives the selected place ID and technical request data, such as your IP address and app or browser information. We do not send your SnowPath account, group members or GPS recording to Google for this. According to its privacy statement, the iOS SDK also processes a device identifier for functionality and analytics, without linking it to your SnowPath account or using it for advertising tracking. Google displays reviews and any popular times; we do not store these in your offline map package. More information:
Your free season pass
For the promotion offering 250 free passes, you confirm your email address with a one-time code sent through Mailgun. We store your pass number, season and assignment to your account. After account deletion, a secure, not directly readable derivative of your email address is retained until the end of the season to prevent duplicate claims and restore your original pass after confirmation. These verification records are deleted within 30 days after the season ends. We do not ask for payment details.
Retention and deletion
Local map packages and ski days stay on your device until you delete them. Uploaded ski days stay in your account until you delete the ski day or account. A shared position remains visible for up to five minutes without a new update; expired positions are removed automatically. Turning off location sharing removes your shared position immediately.
Account → Delete account
you can delete your account in the app. This also removes your cloud ski days, shared position, group memberships and groups you created. Delete local maps and ski days separately on your device. Technical server logs and any backups are separate from active account data.
Questions or data deletion requests
with questions about your data or a request for access or deletion. Use your account’s email address. Do not include a password.
hello@navatio.nl